Legal
Terms of Service
These terms govern access to Kytona's website and coding-agent observability service.
Last updated: 3 September 2026
1. Agreement and accounts
These terms form an agreement between Kytona Limited and the organisation or person accepting them. If you act for an organisation, you confirm that you can bind it. You must provide accurate account information, protect credentials and ingest keys, and notify us promptly of suspected compromise.
2. The service
Kytona receives configured coding-agent telemetry, applies deterministic policy rules, and provides risk-ledger, session, fleet and reporting views. Plan limits, support, hosting location, service levels, fees and any design-partner commitments are stated in the applicable order or agreement.
Beta and preview functionality may change and is provided for evaluation. Findings are decision-support information, not a guarantee that activity is safe, complete, compliant or malicious.
3. Customer responsibilities and monitoring
You control which projects and users connect, the lawful purpose for monitoring, capture mode, permitted MCP servers, redaction posture, retention and recipients. You must provide required workforce notices, consultation and policies and must not use Kytona for unlawful covert monitoring or solely automated employment decisions.
You must not submit secrets intentionally, probe other tenants, disrupt the service, bypass access controls, reverse engineer non-open-source hosted components, or use the service to violate law or another person's rights.
4. Customer data and data protection
You retain rights in customer data and instruct Kytona to process it only to provide, secure and support the service. You are responsible for having the rights and lawful basis needed to submit it. Kytona's processing obligations, sub-processors, security measures, deletion assistance and international transfers are governed by the data-processing terms where applicable.
5. Intellectual property and feedback
Kytona and its licensors retain rights in the service, branding and hosted components. Open-source components remain governed by their licences. You may use generated reports internally for your business. You grant Kytona a limited right to process customer data only as needed to perform the agreement. Feedback may be used without restriction and without identifying you.
6. Fees, suspension and termination
Fees, billing periods, taxes and cancellation terms are stated in the order. We may suspend access where reasonably necessary for security, non-payment, unlawful use or material breach, and will give notice where practicable. Either party may terminate as the order permits. On termination, access ends and deletion follows the agreed retention and backup schedule.
7. Warranties and liability
The service is provided with reasonable care and skill. Except for rights that cannot legally be excluded, we do not warrant uninterrupted operation or that every risky action, secret or policy breach will be detected.
Neither party is liable for indirect or consequential loss, loss of profit, revenue, goodwill or anticipated savings. Kytona's aggregate liability arising from the service is limited to fees paid for the service in the 12 months before the event giving rise to the claim. Nothing excludes liability that cannot lawfully be limited, including fraud or death or personal injury caused by negligence.
8. General
These terms, the order, privacy notice and any data-processing terms are the entire agreement for the service. Neither party may assign the agreement without consent, except in connection with a corporate reorganisation or sale of substantially all relevant assets. If a provision is unenforceable, the remainder continues.
English law governs these terms and the courts of England and Wales have exclusive jurisdiction. Contact info@kytona.com with legal notices or questions.